Terms and Conditions
Welcome to Rmachine Tools (also referred to as “Raju Machine Tools”, “we”, “us”, or “our”). These Terms and Conditions outline the rules and regulations for the use of our website, located at https://rmachinetool.com.
By accessing or using this website, we assume you accept these Terms and Conditions in full. Do not continue to use Rmachine Tools if you do not agree to take all of the terms and conditions stated on this page.
1. General Overview
Rmachine Tools is an e-commerce platform specializing in the sale of industrial equipment, farm machinery, food processing machines, workshop tools, pumps, motors, packaging solutions, and home improvement appliances. All transactions, access, and use of this website are subject to these terms.
2. User Accounts
- Registration: To purchase products (e.g., Lathe machines, submersible pumps, food dehydrators, etc.), you may be required to register for an account. You must provide accurate and complete information.
- Security: You are responsible for maintaining the confidentiality of your account password and login credentials. Rmachine Tools will not be held liable for any unauthorized access to your account resulting from your failure to secure your details.
3. Products and Pricing
- Descriptions: We strive to ensure that all product descriptions, specifications, and images of our machinery are as accurate as possible. However, we do not warrant that product descriptions are entirely error-free.
- Pricing: All prices are listed in Indian Rupees (INR / ₹) unless otherwise stated. Prices are subject to change without prior notice. Discounts, promotional codes, and sales (e.g., Winter Sale, Today’s Deal) are valid only for the specified period and are subject to availability.
- Availability: All orders are subject to product availability. If an item is out of stock, we reserve the right to cancel your order and refund any payment processed.
4. Ordering and Payments
- Acceptance of Order: Your order is an offer to buy from us. We reserve the right to accept or decline any order for any reason, including but not limited to inventory shortages or errors in product pricing/descriptions.
- Payment Terms: Payments must be made through our approved and secure payment gateways. The order will only be processed once full payment is confirmed, or if specifically agreed upon through alternative B2B invoicing structures.
5. Shipping and Delivery
- Dispatch: We process and dispatch orders promptly. Shipping timelines vary depending on the size and weight of the machinery (e.g., heavy-duty workshop tools vs. hand tools) and your delivery location.
- Risk of Loss: The risk of loss and title for items purchased pass to you upon our delivery to the carrier. We recommend inspecting all heavy machinery upon arrival before signing the delivery receipt.
6. Returns, Replacements, and Refunds
- Policy: Due to the industrial and mechanical nature of our products, returns and replacements are subject to specific verification. If a product arrives damaged or defective, you must contact us within a specified window (typically 48-72 hours of delivery) with proof of damage.
- Refunds: Approved refunds will be processed to the original payment method. We reserve the right to deduct return shipping or restocking fees where applicable.
7. Intellectual Property
Unless otherwise stated, Rmachine Tools and/or its licensors own the intellectual property rights for all material on this website, including product images, logos, text, and graphics. All intellectual property rights are reserved. You may access this from Rmachine Tools for your personal use, subject to restrictions set in these terms and conditions.
You must not:
- Republish material from Rmachine Tools.
- Sell, rent, or sub-license material from Rmachine Tools.
- Reproduce, duplicate, or copy material from Rmachine Tools.
8. Limitation of Liability
To the maximum extent permitted by applicable law, Rmachine Tools shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising out of your use of our website or the machinery purchased from us.
- Safety Warning: Buyers are solely responsible for the safe and proper operation of all farm, workshop, and food processing machinery purchased. Ensure operators are properly trained before using heavy machinery.
9. Indemnification
You hereby indemnify to the fullest extent Rmachine Tools from and against any and/or all liabilities, costs, demands, causes of action, damages, and expenses arising in any way related to your breach of any of the provisions of these Terms.
10. Governing Law & Jurisdiction
These Terms will be governed by and interpreted in accordance with the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the state and federal courts located in India.
11. Changes to Terms
We reserve the right to revise these Terms and Conditions at any time. By using this website, you are expected to review these terms on a regular basis to ensure you understand all rules governing the use of this website.
12. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please reach out to us:
- Website: https://rmachinetool.com
- Navigate to: The “Contact Us” page on our website for support forms and official contact details.